Shopping Centre EV Charging
Different Options for Implementing EV Charging Solutions in Shopping Centres
The feasibility and cost of implementing EV charging solutions in shopping centres can vary significantly depending on a range of site-specific factors. These include the centre’s existing electrical capacity and load limitations, the condition and accessibility of the switchboard and cabling infrastructure, the layout and usage patterns of the car park (e.g. multi-level vs open-air, public vs staff-only zones), and the desired charging model— fast charging for short-stay customers. Additional considerations include expected traffic volumes, dwell times, signage and wayfinding requirements, billing and access systems, and potential impacts on other building services.
Future Charging Solutions delivers comprehensive and customised EV charging infrastructure tailored for shopping centres. We understand the unique demands of retail environments – from ensuring convenient access for shoppers to managing energy usage and maximising foot traffic. Our solutions are designed to enhance your centre’s appeal, support sustainability goals, and provide a competitive edge by offering reliable, user-friendly charging options. Partner with Future Charging Solutions to attract more visitors, increase dwell time, and future-proof your centre with smart EV charging technology.
Where to Start
To ensure successful integration, we strongly recommend conducting a comprehensive feasibility assessment before proceeding. This assessment will identify infrastructure limitations, clarify upgrade requirements (if any), and help determine the most cost-effective, scalable, and customer-friendly solution tailored to the unique needs of your shopping centre.
Key Assessment Factors for EV Charger Installation at Shopping Centres
1. Electrical Capacity & Infrastructure
The first step in any EV charging installation is assessing the available electrical infrastructure. This includes checking the main switchboard’s capacity, existing cabling, and the condition of distribution boards. You’ll also need to consider whether the current setup can support the type and number of chargers required or if upgrades or load management systems are necessary. Ensuring there is room for future expansion of electrical components is also key.
2. Site Layout & Parking Design
A detailed review of the site layout helps determine the best locations for the chargers. Ideal bays are close to power sources, highly visible, and easily accessible for EV drivers. It’s also important to ensure the chosen locations comply with parking regulations and allow for safe vehicle movement. Planning for future growth by reserving space for additional charging stations is recommended.
3. Customer Behaviour & Dwell Time
Understanding how long shoppers typically stay at the centre will guide the type of chargers you need. Level 2 chargers are suitable for longer stays (1–3 hours), whereas DC fast or ultra-fast chargers are better for short visits or encouraging quick turnaround charging. This insight ensures the chargers match user expectations and support their journey without unnecessary delays.
4. Charger Type Requirements
Based on the infrastructure and customer profiles, you’ll need to decide on the appropriate mix of chargers. Level 2 AC chargers are cost-effective and suited for most retail environments, while DC fast chargers provide rapid top-ups for busier locations. Ultra-fast chargers are ideal for centres located on major travel routes or near highways. The right combination depends on user demand, electrical capacity, and budget.
5. Connectivity & Communications
Modern EV chargers rely on stable connectivity for monitoring, payments, and software updates. During assessment, it's essential to confirm the availability of mobile network coverage, Wi-Fi, or Ethernet connections at the charger location. This ensures reliable operation, remote diagnostics, and integration with user apps or back-end platforms.
6. Safety, Accessibility & Compliance
All installations must comply with Australian safety standards, including AS/NZS 3000. Chargers should be installed in well-lit, secure areas with adequate space for vehicle access and turnaround. Accessibility for people with disabilities must also be considered, and protective measures should be taken to prevent damage or vandalism.
7. Branding, Signage & Wayfinding
Visibility and ease of use are crucial for customer satisfaction. Clear signage, both directional and instructional, helps users locate and operate the chargers with confidence. These areas can also be branded to reflect the shopping centre’s identity or sustainability goals, enhancing the site’s appeal and marketing value.
8. Budget & Funding Opportunities
A cost analysis should be conducted to understand the total investment required—including hardware, installation, maintenance, and network management. Exploring available government incentives, grants, and rebates can significantly reduce upfront costs. It's also essential to choose a commercial model (ownership, lease, or third-party partnership) that aligns with the centre’s financial objectives.
9. Ongoing Management & Support
Long-term operation requires a reliable support and maintenance plan. Decisions should be made about who will monitor charger performance, respond to faults, and provide customer assistance. Whether managed internally or through a charging network provider, a clear support structure ensures service reliability and user satisfaction.
10. Sustainability Goals & Future Integration
The EV charging installation should align with the centre’s broader sustainability goals. Reporting on energy use, carbon savings, and EV adoption helps demonstrate environmental leadership. Consideration should also be given to future integration with solar panels or battery storage, which can reduce energy costs and enhance the environmental impact of the charging infrastructure.
At Future Charging, we're dedicated to powering the future with innovative EV charging solutions. Whether you're looking for residential, commercial, or public charging infrastructure, our expert team is here to help. For any enquiries, please feel free to reach out to us.
What You Need to Know Before You Start
Like any of the other changes to common areas, as per strata legislation, installation of EV charger or making changes to electrical services in your building, you need to get approval from the strata committee or the owners' corporation.
Before deciding what is the best EV charger for your building, you also need to familiarise yourself with the costs and benefits of different types and brands of EV chargers.
Lastly, it would be best if you talked with those who specialise in the design, supply, and installation of EV chargers to assist you in identifying the best plan and solution you can have for your building with the current infrastructure.
Request your free EV Charger Guide for Buildings and discuss this with your committee.
Once the committee decides to proceed with EV charger installations, we advise conducting a feasibility assessment to evaluate the practicality and potential success of installing EV charging infrastructure at a specific location or within a particular area
At Future Charging, we're dedicated to powering the future with innovative EV charging solutions. Whether you're looking for residential, commercial, or public charging infrastructure, our expert team is here to help. For any enquiries, please feel free to reach out to us.