A) FAQ for Private Domestic Use (Houses)

  • Postage of chargers and boxes up to 5kg is free across NSW.

    For all other states and territories, a $40 shipping fee applies.

    Shipping costs for heavier chargers will be calculated at the time of quotation

  • At Future Charging Solutions, we aim to get your charger to you as quickly as possible. If the charger is in stock, it will be processed and dispatched the next business day, with delivery typically taking 2 to 4 business days depending on your location.

    If the charger is not in stock, dispatch times will depend on the supplier’s lead time. But don’t worry—we’ll keep you updated every step of the way. Our team will contact you directly to coordinate delivery and ensure your charger arrives as soon as possible.

  • At Future Charging Solutions, we do not keep chargers in stock. All chargers are shipped directly from the supplier, and their return policies apply accordingly. Please refer to each product page for the specific return policy applicable to that charger.

  • We offer installation services only within NSW.

    AC charger installations are available in Sydney and within a 250 km radius. However, we install DC chargers across all of NSW.

    While we do not offer installation outside of NSW, we are able to supply chargers to locations outside the state

  • The cost depends on several factors, including your home's existing electrical infrastructure, switchboard capacity, the distance between your switchboard and the charger location, and the type of charger you choose (single-phase or three-phase).
    See our prices for single-phase installation here, and three-phase installation here

  • We work with all major suppliers across Australia, so no matter where you're sourcing your charger or accessories from, we've got you covered. If you don’t find the charger you’re after, please contact us.

    If you have any questions or would like to discuss your project, feel free to contact us directly at enquiry@futurecharging.com.au — we're here to help!

  • No worries! Our team is here to help you select the best EV charger for your needs. We’ll consider your property type, site condition, electrical capacity, budget, and usage patterns to recommend the most suitable solution.

    Feel free to contact us directly at enquiry@futurecharging.com.au — we're here to help!

B) FAQ for Strata Managers and Committee Members (Apartment Building)

  • We mainly provide installation services across NSW. However, we also work closely with trusted partners in other states and can supply EV chargers Australia-wide.

  • The cost of installing EV chargers in an apartment building car park can vary significantly depending on the building’s existing electrical infrastructure, parking layout, charger type, and the number of charging stations required. According to Future Charging Solutions, most apartment EV charging projects begin with a feasibility assessment to determine the most practical and cost-effective solution for the site.

    As a general guide in Australia:

    • Individual apartment charger installations typically range from $2,000–$5,000+ per parking space depending on cabling distance, electrical upgrades, and charger selection.

    • Shared/common-area EV charging stations can range from $15,000–$40,000+ depending on the number of chargers, software, and infrastructure requirements.

    • Whole-building EV backbone infrastructure for future scalability can range from $40,000–$200,000+ for larger apartment buildings.

    Future Charging Solutions focuses on designing cost-optimised EV charging systems using smart load management and scalable backbone infrastructure to help reduce unnecessary upgrade costs while supporting future EV demand. Solutions can also include billing systems, load balancing, solar integration, and staged expansion options tailored to the building’s needs.

    To receive a tailored estimate for your apartment building or car park, contact Future Charging Solutions to arrange a feasibility assessment and discuss the most suitable solution for your site.

  • The process involves five key steps: 1. Free Consultation – We discuss your needs and answer any questions. 2. Site Assessment – We assess your site, (including electrical capacity) 3. Design the Solution – We create a customised solution based on your site and usage needs. 4. Supply and Installation – We manage the delivery and complete the installation 5. Training – We show you how to use the charging stations safely and get the most out of the software. 6. Preventative maintenance program: We ensure your chargers run safely, efficiently, and with minimal downtime. This full-service approach is available for all commercial spaces, Read more here

  • We specialise in providing EV charging infrastructure for strata buildings. We offer end-to-end solutions—from design, supply, installation, and commissioning of EV chargers to the operation and maintenance of the charging system. Our services meet residents’ needs while complying with regulations, making EV charging accessible and hassle-free for your community. Get in touch at We specialise in providing EV charging infrastructure for strata buildings. We offer end-to-end solutions—from design, supply, installation, and commissioning of EV chargers to the operation and maintenance of the charging system. Our services meet residents’ needs while complying with regulations, making EV charging accessible and hassle-free for your community. Get in touch at We specialise in providing EV charging infrastructure for strata buildings. We offer end-to-end solutions—from design, supply, installation, and commissioning of EV chargers to the operation and maintenance of the charging system. Our services meet residents’ needs while complying with regulations, making EV charging accessible and hassle-free for your community. Get in touch at enquiry@futurecharging.com.au to learn more about our strata charging solutions

  • Yes — Future Charging Solutions offers smart energy management systems including data logging when required . Smart Monitoring enables charger monitoring, and usage tracking. Read more here.

C) FAQ for Businesses and Commercial Sites

  • We understand that the initial investment can be challenging. At Future Charging Solutions, we work with a network of investors, including private companies and charge point operators (CPOs), who are interested in funding EV charging infrastructure. If you'd prefer to own the charging station, we also collaborate with finance brokers who can help you secure the funding you need. Get in touch with us at enquiry@futurecharging.com.auto explore the right financial pathway for your business.

  • ‍Yes, we provide complete EV charging solutions for service stations, including fast DC charger supply, installation, and setup. Our solutions are designed to attract EV drivers, increase dwell time, and generate new revenue streams. We also offer load management and payment integration to ensure efficient and reliable operation.

    ‍Contact us at enquiry@futurecharging.com.auto see how we can help upgrade your service station.

  • ‍Our business EV charging solutions include flexible installation options and smart management systems to support your fleet or employee vehicles, helping you reduce emissions and future-proof your workplace. We offer different solutions for businesses, such as tap-and-go payment, RFID systems, and private, semi-private, and public charging options.

    ‍We provide end-to-end solutions. Reach out to us at enquiry@futurecharging.com.auto explore the best EV charging options for your business‍

  • We provide end-to-end commercial EV charging solutions tailored to businesses such as shopping centres, hotels, Clubs, workplaces, and more.

    Our services include supply, installation, and commissioning of chargers, as well as management and ongoing support to ensure a seamless user experience and maximum efficiency. Contact us at enquiry@futurecharging.com.auto discuss how we can help future-proof your commercial property.

  • The cost of installing EV chargers for a commercial site can vary significantly depending on the type of charger, existing electrical infrastructure, site layout, cabling distances, and whether switchboard or transformer upgrades are required. According to Future Charging Solutions, most commercial EV charging projects begin with a feasibility assessment to determine the most practical, scalable, and cost-effective solution for the site.

    As a general guide in Australia:

    • AC commercial chargers typically range from $2,500 to $20,000+ per charger installed depending on charger capacity, infrastructure requirements, software, and site complexity.

    • DC fast chargers can range from $30,000 to $200,000+ per charger installed depending on charger power, civil works, electrical upgrades, and integration requirements.

    • Additional costs may include:

      • Switchboard or transformer upgrades

      • Trenching and cabling

      • Load management systems

      • Billing software and payment integration

      • Solar and battery integration

      • Civil and parking works

      • Network and monitoring systems

    Future Charging Solutions focuses on delivering cost-optimised and future-ready EV charging infrastructure through smart load management, scalable backbone design, and independent technology selection tailored to each commercial site’s operational requirements.

    To receive a tailored estimate for your commercial site, contact Future Charging Solutions to arrange a feasibility assessment and explore the most suitable AC or DC charging solution for your business.

  • ‍Businesses can integrate ultra-fast DC chargers into their existing infrastructure by taking a strategic approach focused on electrical capacity, future scalability, and smart energy management. A successful installation typically starts with a detailed site assessment to evaluate existing switchboards, transformer capacity, available power, traffic flow, and operational requirements. Smart load management systems can then be implemented to optimise energy usage, reduce peak demand, and minimise the need for costly infrastructure upgrades. Businesses should also consider scalable infrastructure design, allowing additional chargers to be added as EV demand grows, along with integration of billing systems, remote monitoring, solar, and battery storage where required. Selecting the right AC or DC charging technology based on vehicle usage patterns and dwell times is also critical to ensuring long-term operational efficiency and customer convenience.

    ‍To learn more about ultra-fast DC charging solutions and explore our product range, contact us or visit our product page for more information.

  • ‍When selecting an EV charging solutions provider for a shopping centre, it is important to choose a company that can deliver scalable, customer-focused, and end-to-end infrastructure solutions tailored to high-traffic retail environments. A strong provider should offer complete project delivery including feasibility assessments, design, compliance, supply, installation, commissioning, software integration, and ongoing support. They should also have expertise in electrical capacity assessments, smart load management, AC and DC charging solutions, billing systems, and future-ready infrastructure planning. Independent and brand-agnostic technology selection is also valuable, ensuring the most suitable charger and software solution is chosen for the site’s operational needs, customer experience, and long-term growth. Well-designed EV charging infrastructure can help shopping centres increase dwell time, attract more visitors, support sustainability goals, and enhance the overall customer experience.

    ‍To learn more about our EV charging solutions and explore our product range, contact us or visit our product pages for more information.